Refund policy

Exchange of Product in Same Category (No returns): 

(a) You may initiate the request for an exchange of a product if:   

   (i) Product does not fit;   

   (ii) The product is damaged;   

   (iii) Product is defective ; 

You can exchange/return the product(s) purchased from us provided the product(s) satisfy the below mandatory conditions: 

- The product has not been worn, cleaned, or tampered with by you. 

- The brand tags, original packaging material, and accompanying accessories are intact and not altered, damaged, or discarded by you. 

- The product is not altered, unless proven vendor defect. 

- Return is being initiated against the order under which it was bought, and the product matches our records. 

- There is no foul odor, perfume, stains, dents, scratches, tears, or damage on the product. 

- The product(s), if bought as a set, should be exchanged as the complete set. 

- Products returned should be in unused, undamaged, unwashed, and in a saleable condition. 

- We are satisfied that the product has not been rendered defective or unusable. 

- Brand Tags and labels should not be removed 

Return of purchased products is facilitated through our reverse logistics partners and one way charges will be charged. Upon receipt of a request for the return of the product on ariesrigout and the same being duly acknowledged by us, our reverse logistics partners may contact you to collect the purchased products from you. 

We reserve the right to reject the exchange/return request for a product if it does not satisfy the aforementioned conditions.